BSB42615 Certificate IV in New Small Business
Maximum 24 months
Audio/video recording of role plays, Case Studies, Portfolio, Presentations, Projects, Questions, Written Reports
BSBREL401 Establish networks
Develop and maintain business networks
Establish and maintain business relationships
Promote the relationship
BSBSMB401 Establish legal and risk management requirements of small business
Identify and implement business legal documents
Comply with legislation codes and regulatory requirements
Negotiate and arrange contracts
BSBCUS401 Coordinate implementation of customer services strategies
Advise on customer service needs
Support implementation of customer service strategies
Evaluate and report on customer service
BSBCUS402 Address customer needs
Assist customers to articulate needs
Satisfy customers' complex needs
Manage networks to ensure customer needs are addressed
BSBSMB402 Plan small business finance
Identify costs, calculate prices and prepare profit statement
Develop a financial plan
BSBFIA402 Report on financial activity
Compile financial information and data
Prepare statutory requirement reports
Provide financial business recommendations
BSBSMB403 Market the small business
Develop marketing strategies
Determine a marketing mix for the business
Implement marketing strategies
Monitor and improve marketing performance
BSBSMB404 Undertake small business planning
Identify elements of the business plan
Develop a business plan
Develop strategies for minimising risks
BSBPMG522 Undertake project work
Develop project plan
Administer and monitor project
BSBSMB405 Monitor and manage small business operations
Develop operational strategies and procedures
Implement operational strategies and procedures
Monitor business performance
Review business operations
You will need to have completed year 10, or equivalent. Equivalency can be demonstrated by one of the following:
A qualification at Certificate II level or higher OR
2 years of industry experience in a role that requires the use of written documentation and communication.
You will need to be at least 18 years old.
This course requires you to read learner workbooks, undertake a range of written assessments and engage in online discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.
If you have not successfully completed English at Year 12 level, you can demonstrate equivalency with one of the following:
- Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; OR
- 2 years relevant industry experience in a role that requires the use of written documentation and communication.
Eze Training recognises that not all people are able to read, write and perform calculations to the same standard. To help give you an idea of the language, literacy and numeracy skills required to study this course, you can undertake the online Language, Literacy and Numeracy tool available on the Eze Training learner Management System. This assessment tool can also help you determine your learning level and plan your future studies.
You will need access to a computer with Webcam and the internet and have basic computing skills. Minimum specifications for your computer are:
- Google Chrome windows browser is a must
- Microsoft Office 2010 or equivalent
- Broadband internet connection
- 2GB of RAM
- CD-ROM or DVD drive
- Adobe Reader XI or equivalent
- Adobe Flash Player 10 or higher.
- Access to printer and associated software
- Access to scanner and associated software
- Digital imaging software
- File compression software.
- Microsoft Windows 7 or higher (Windows 8 recommended)
- 1 Ghz or faster processer (2GHz recommended)
Mac OS users:
- Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
- 1 Ghz or faster processer (2GHz recommended)
You will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, audio and image files to OpenSpace. Many mobile phones and smart phones include this technology.
You will also need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet.
Some assessments include a component for students to record a video. The requirements for these videos vary, depending on the assessment. If you are unable to conduct these in the workplace, if this is a requirement of the assessment, you have the option of engaging with friends, family and other students to record this via other means, such as Skype.
To successfully complete this course, you will require basic computing skills. This includes:
- Creating, saving and editing Microsoft Office documents
- Accessing and searching the internet
- Downloading and saving documents from websites
- Uploading documents through websites
- Participating in online discussions
- Connecting digital cameras and downloading and storing images and audio files
- Connecting digital video devices and downloading and storing videos
- Compressing image files.
Language, Literacy and Numeracy:
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool on the Eze Training learner Management System.